Non-emergency Calls Made Easier –
911 calls are your lifeline to reach police, fire or ambulance. In 2023, people in British Columbia called that number 2,342,892 times!
Less dramatic – but still important – are the calls made to non-emergency lines, and those calls have now been made easier for callers in Hastings Sunrise and across the Lower Mainland and Sea to Sky region.
A new interactive software system has been launched by E-Comm, the agency that handles 911 calls here. Callers to non-emergency have more options when they call during peak hours of 7 am to 9pm:
- Estimated wait times are now provided
- Callers can request a call back instead of waiting on hold
- Call takers can send police file numbers to callers via SMS text.