Seniors’ Help Line

With the fast-moving nature of the COVID-19 pandemic, many have struggled to access resources that they need. Homebound seniors are particularly at risk.BC 211 is a charitable organization based in Vancouver that helps BC residents access a variety of vital resources. They have recently expanded their services to address the many homebound seniors who are being impacted by the pandemic.

The new Safe Seniors, Strong Communities Program was initiated to keepthose who are most vulnerable, safe and taken care of during the pandemic. Itmatches seniors to volunteers who are able to help with one or more of thefollowing tasks: (1) grocery shopping and delivery, (2) meal preparation anddelivery, (3) prescription pickup and delivery, and (4) phone and/or virtualfriendly visits. 

“We have seen an outpouring of community support,” said seniors advocate Isobel Mackenzie at a March 26 press conference. Since the pandemic began, the increase in volunteers has allowed them to make sure that no senior in need goes unnoticed. Mackenzie encourages seniors to reach out by saying: “Please do not be afraid to stay at home and let us help”.

If you need these services, do not hesitate to call 2-1-1. You can also visit and fill in the online form by pressing “Click to register now” on the home page. If you want to help out, you can also visit the site and fill in the form. Keep in mind that there may be a delay in your request if you are wanting to volunteer because of the increase in applications.

Please see the link below for a summary of the program in Chinese:

See above for Coronavirus hotlines and phone numbers. 

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