One-in-five 9-1-1 Calls Not an Emergency

The latest E-Comm quarterly newsletter  states that one-in-five 9-1-1 calls for police are not an emergency.  Examples of recent police matters that should of been reported on non-emergency lines include:


  • Vehicle break in that happened three days earlier
  •  Motor vehicle crash with no injuries and the vehicle was driveable
  • A break-in that occurred 90 minutes earlier, with no suspect on scene and no one at risk


Calling the 9-1-1 line for a non-policing matter takes up valuable resources.   Jody Robertson, E-Comm spokesperson says nuisance calls are a a very serious issue.  “Our call-takers must listen to every caller and ask questions about the caller’s situation”.


For more information on when to call 9-1-1 vs when to call non-emergency, please stop by our office.

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